Terms of Service

Last updated: 24 September 2026

These terms are the agreement between you and us when you create an Enthroned account, use our websites, or play the game. They cover playenthroned.com, account.playenthroned.com, support.playenthroned.com, the Enthroned game client and the Enthroned game servers. We call all of that "the Service".

Please read them. By creating an account or using the Service you accept these terms. If you do not accept them, do not create an account and do not play.

1. Who we are

The Service is operated by hämarik, a trading name of Banished OÜ, a company registered in Estonia, registry code 12959133, VAT number EE101853004, registered address Paldiski mnt. 227-123, Tallinn, 13520 Harju maakond, Estonia. You can reach us at info@playenthroned.com or through our contact page.

2. Who may use the Service

You must be at least 13 years old to hold an Enthroned account. If you are under the age of majority where you live, you may only use the Service with the permission of a parent or guardian, who accepts these terms on your behalf and is responsible for your use of the Service and for any purchases you make.

You may not use the Service if we have previously terminated your account, or if applicable sanctions or export rules prohibit us from providing it to you.

3. Your account

You need an account to play. When you register you agree to give accurate information and to keep your email address current, because we use it for account security and purchase confirmations.

Keep your password confidential. You are responsible for everything that happens under your account, unless it results from our own failure. Tell us immediately at info@playenthroned.com if you believe your account has been accessed by someone else. We strongly recommend enabling two-factor authentication in your account settings.

Accounts are personal. You may not sell, buy, rent, share, gift or transfer an account, and you may not use someone else's account.

4. Your licence to play

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Enthroned game client and to access the Service for your own private entertainment. That licence lasts as long as your account does.

Enthroned, including its software, artwork, music, characters, names and world, belongs to us or our licensors. Nothing in these terms transfers ownership of any of it to you. You may not copy, distribute, sell, rent, decompile, reverse engineer or create derivative works from the Service, except where that is expressly permitted by law and cannot be excluded by contract.

You may create and share screenshots, recordings, streams and other videos of your own play, including monetised ones, provided you do not present them as official and do not use them for anything prohibited under section 9.

5. Marbles

Marbles are the premium currency of Enthroned, bought with real money. They are a limited licence to access features and virtual items inside the game. They are not money, not a payment instrument, not electronic money, not a deposit, and they carry no value outside Enthroned.

Marbles do not expire while your account is open and in good standing.
Marbles cannot be transferred between accounts, sold, gifted, or exchanged for cash or anything of value outside the game.
You do not own Marbles and hold no property right in them.
We may change what Marbles cost, and what a given item costs in Marbles, at any time. Marbles you have already bought are not revalued by a price change, but the items they buy may cost more or less than before.

Refunds for Marble purchases are governed by our Refund Policy.

6. Virtual items

Items you unlock or buy in the game (cosmetics, familiars, chat icons, name tags and anything similar) work the same way. You receive a licence to use them inside Enthroned on your own account. You do not own them, and they cannot be transferred or cashed out.

Because Enthroned is a live game, we may change, rebalance, retire or remove virtual items where we have a good reason, such as game balance, technical necessity, or a legal requirement. Where a change is significant and affects something you paid for, we will tell you in advance where we reasonably can.

7. Buying things

Purchases on this website are processed by our payment provider, Mollie B.V. We do not see or store your full card details.

Prices shown include VAT at the rate applicable where you live, unless stated otherwise. The total price, the Marbles or goods you are buying, and the payment method are shown to you before you confirm. Your order is accepted when the payment succeeds and we deliver the Marbles or the purchase to your account. We will send you a confirmation by email.

As a consumer in the EU you normally have 14 days to withdraw from a distance contract. For digital content delivered immediately, that right ends once delivery begins, provided you asked for it and acknowledged the consequence. That is what the confirmation checkbox at checkout records. The detail, including the cases where a refund is still available, is set out in our Refund Policy.

If a price is displayed that is obviously wrong, we may cancel the order and refund you in full rather than fulfil it.

8. Refer a friend

Signed-in players get a personal referral link in their account settings. If someone creates a new Enthroned account through your link and then buys Enthroned, they receive 25 Marbles with that purchase, and you receive 25 Marbles once they have played 2 hours in total. Bonus Marbles are ordinary Marbles and section 5 applies to them.

Only accounts created through the link qualify. An account can be referred once, and the link must be used before the account is created.
You may not refer yourself, accounts you control, or accounts created only to collect the bonus. We may withhold or reverse bonuses and suspend accounts where we believe the programme is being abused, including by spamming links or paying people to sign up.
If the referred purchase is refunded or charged back, the bonus that came with it is withdrawn. If you had already received your own bonus by then, you keep it. A withdrawn bonus that was already spent leaves the account with a negative balance until it is covered.
Deleting your account ends any referral involving you that has not yet paid out.
We may change the reward, the conditions or end the programme at any time. Bonuses already paid are not affected.

9. Rules of conduct

While using the Service you must not:

cheat, use bots, macros, automation, third-party programs that modify the client or the network traffic, or exploit bugs for advantage instead of reporting them;
buy, sell, or trade accounts, characters, Marbles or items for real money or for anything of value outside the game;
harass, threaten, stalk, defame or abuse anyone, or post content that is hateful, sexually explicit, or otherwise unlawful;
impersonate another player, a member of our team, or anyone else, including through your character or account name;
share other people's personal information without their consent;
disrupt the Service: denial of service, exploiting infrastructure, mass automated requests, scraping beyond ordinary use, or probing our systems without permission;
circumvent a suspension or ban, including by making a new account;
use the Service for anything illegal, or to advertise, spam or solicit.

These rules apply to chat, character and account names, profile fields, comments on our website, and messages you send to our support desk.

10. Content you submit

You keep any rights you already have in what you post. So that we can actually run the Service, you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display and transmit what you submit, for the purpose of operating, moderating and promoting Enthroned. This licence ends when you delete the content, except for copies in routine backups and where we must keep it for legal reasons.

Only submit content you have the right to submit. We may remove content that breaks these terms or the law.

11. Reporting illegal content

If you believe something on the Service is illegal, tell us at info@playenthroned.com or through our contact page. Explain what the content is, where to find it, and why you believe it is illegal, and give us a way to reach you. We will review the report, act where action is warranted, and tell you what we decided and why.

12. Enforcement

If you break these terms, we may, in proportion to what happened, issue a warning, remove content, mute or restrict your account, roll back items or Marbles obtained through a breach, suspend your account temporarily, or terminate it.

We will normally tell you what rule was broken and give you a chance to respond. We may act without prior notice where the breach is serious, ongoing, or where notice would let real harm continue, for example active cheating, fraud, or attacks on the Service.

If we terminate your account for breaking these terms, unspent Marbles and unused virtual items on that account are forfeited and are not refunded. If we close your account for any other reason, or if we stop operating Enthroned entirely, section 14 applies instead.

You can appeal any enforcement decision by contacting our support desk. A person will review it. This does not affect your right to go to a consumer dispute body or a court under section 18.

13. Early Access

Enthroned is in Early Access. The game is unfinished and is being actively developed. Features may be added, changed or removed, balance will change, and bugs are expected.

During Early Access we may need to reset game progress (a wipe) for technical or balance reasons. If we wipe, we will announce it in advance and we will restore Marbles you purchased with real money to your account. We are not able to restore progress, playtime or achievements lost in a wipe.

We do not promise a specific release date, a specific final feature set, or that any particular feature described before release will ship.

14. Changes to the Service, and ending it

We may update, change, and improve the Service, and we may take it down for maintenance. We try to schedule maintenance sensibly and announce it ahead of time, but we cannot guarantee uninterrupted availability.

If we decide to shut Enthroned down permanently, we will give you at least 30 days' notice by email and on this website. During that period you will not be able to buy new Marbles. Where the law requires it, we will refund Marbles you bought and did not spend.

15. Closing your account

You can stop using the Service at any time, and you can delete your account from your account settings. Deleting your account ends this agreement.

Deleting your account forfeits any unspent Marbles and any virtual items on it. They cannot be recovered afterwards, so spend or use them first if you want to. This does not affect any refund you are entitled to under the Refund Policy or under consumer law. Deleting your account also ends any referral involving you that has not yet paid out.

16. Warranties and liability

We provide the Service with reasonable care and skill. Beyond that, and to the extent the law allows, the Service is provided as it is: we do not warrant that it will be uninterrupted, error-free, or that it will meet your particular expectations.

We are liable for loss that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not liable for loss that is not foreseeable, for business losses, or for loss of in-game progress or items caused by something outside our reasonable control.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, for intent or gross negligence, or for anything else that cannot be limited by law. If you are a consumer, nothing here affects your mandatory statutory rights, including your rights when digital content is defective or not as described.

17. Third-party services

Parts of the Service rely on third parties: Mollie for payments, Steam and the social sign-in providers you choose to use, and our support desk software. Your use of those is also subject to their own terms, and we are not responsible for how they operate. What personal data reaches them, and why, is set out in our Privacy Policy.

18. Complaints and disputes

If something goes wrong, contact us first at info@playenthroned.com. Most problems are solved quickly that way. We aim to respond to complaints within 14 days.

If you are a consumer in the EU and we cannot resolve it between us, you can refer the dispute to the Estonian Consumer Disputes Committee (Tarbijavaidluste komisjon) at the Consumer Protection and Technical Regulatory Authority, www.ttja.ee. You can also contact the consumer protection body or an approved dispute resolution body in your own country.

19. Governing law

These terms are governed by Estonian law. If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the country you live in, and you can bring proceedings in the courts of that country. We will bring any claim against a consumer in the courts of the country they live in.

20. Changes to these terms

We may change these terms, for example when we add features, change how purchases work, or when the law changes. If a change materially affects you, we will give you reasonable notice by email or in the game before it takes effect, and we will update the date at the top of this page.

If you do not accept a change, you may close your account before it takes effect. Continuing to use the Service after that date means you accept the new terms.

21. General

If any part of these terms turns out to be unenforceable, the rest stays in force. If we do not enforce a term straight away, we do not lose the right to enforce it later. We may transfer this agreement to another company, for example if our business is sold, provided your rights are not reduced; you may not transfer it without our consent.

These terms, together with the Privacy Policy, the Cookie Policy and the Refund Policy, are the whole agreement between us about the Service.

22. Contact

hämarik (Banished OÜ), Paldiski mnt. 227-123, Tallinn, 13520 Harju maakond, Estonia.
Email: info@playenthroned.com
Support: support.playenthroned.com